Wednesday, June 11, 2008

San Francisco airport secured by 'all seeing CCTV'

Security at San Francisco International airport - the gateway to Silicon Valley - has been tightened up with the introduction of CCTV technology which not only observes but analyses footage and alerts security teams when necessary to ensure no potential threats go unnoticed.

The rollout is at the vanguard of improved airport security worldwide in the wake of increased fears about terrorism. But it is far from a simple question of stopping terrorists - it's more an issue of ensuring the airport operates in a secure manner every day, according to Paul Foster, aviation security manager at San Francisco International airport.

Foster told silicon.com one of his biggest concerns is around access control: who goes where; and why. And in a busy airport environment it would be too labour intensive to have every door and every CCTV monitor under actual physical human surveillance, he said.

Guy Morgante, VP of services at Vidient which, under a federally funded grant programme, has been providing the video analysis service to the airport, said a major problem with monitoring CCTV coverage currently is with the human sat in front of multiple screens, often divided further into multiple camera views.

Morgante told silicon.com: "Anybody who has been in a control and command centre knows that is a huge problem. How alert can you be monitoring these cameras for hours?"

Vidient claims its algorithms can monitor what those cameras are seeing and can flag up any suspicious events. Most commonly they are looking for individuals "tailgating" - following another person through an opened door - or static objects, either in secure areas or at kerbside.

Foster said a "one swipe per person" system for passing through all doors is rigorously enforced. The cameras can detect if two people pass through an open door, and can even differentiate between one very large person and two smaller people.

Even staff who are entitled to pass through that door must swipe, in order to prevent an alert being triggered.

And those who do trigger an alert, Foster said, are "admonished" for failing to follow security best practice. "People now know we have a system in place," he said Foster, adding that alerts have fallen considerably after some re-education and admonishment.

The running of a tighter ship therefore makes the task of detecting the genuine alerts far easier.

Asked whether he believes he has ever stopped an incident which could have escalated into a genuine threat, Foster claims that is not really the question: "Did I stop a bad guy or did I just stop an employee from doing something they shouldn't be doing? I can't be certain.

"People in security look at things differently. There is no immediately visible return on investment. You don't see a cash return but what you do see is that nothing occurs. Now, did nothing occur because of the system in place or did nothing occur because nothing occurred? It doesn't really matter which it was. What is important is that we're not dealing with a security incident, and that makes me happy."

Where Foster claims the real returns come are with the obvious non-cashable advantages of running the airport in a secure manner where all staff realise the benefit of doing their bit.

The technology is also employed in access and exit lanes through security checks to spot people moving in the wrong direction and also with traffic around the airport - at secure locations such as the fuel farm. Again tailgating either by another vehicle or by a person following a vehicle through a gate can be detected, even under the cover of darkness.

The Vidient system will also allow for parameters to be set whereby alerts are triggered for vehicles of a certain size, waiting in a certain location for a certain length of time.

If the airport's team can spot an anomalous event and raise an alert to investigate it or stop it proactively then it saves on more costly reactive procedures. A person heading the wrong way through security checks could be lost or could be posing a threat. Either way the outcome could be costly if they proceed and manage to bypass security.

Pointing to the high costs associated with flights missing their timeslots and air carriers having to accommodate passengers, Foster said: "If the TSA [Transportation Security Administration] has to close down an airside and rescreen everyone, then physically inspect the entire airside, there will be a tremendous ripple effect.


About the author :
Will Sturgeon

Surveillance system eyes up violent behaviour

Scientists have developed a new type of surveillance that can differentiate between a friendly hug or a punch in the face.

The smart surveillance system, developed by boffins at the University of Texas, is capable of automatically detecting violent crimes. According to reports in New Scientist, the system could soon be available to monitor huge quantities of CCTV security footage.

The software behind the system analyses each frame of footage to spot any suspicious behaviour.

The system was tested using six pairs of people who were asked to carry out various actions on one another, including sequences where the actors throw a few (fake) punches and push each other around.

Each frame was then analysed by the system with 92 per cent of single actions (for example, a simple shake of the hand) accurately detected and two-thirds of longer sequences correctly spotted.

Dr Mark Everingham, a scientist at the University of Leeds' School of Computing, told silicon.com: "There is still some time before these systems will be robust enough to use in real footage."

The images used to test the surveillance system are of a high resolution and Everingham said: "Real CCTV is low resolution," adding "people don't usually walk up 'nicely' to one another".

About the author :
Gemma Simpson

CCTV OK with UK

Brits think CCTV is OK - as long as it's not used to catch them speeding behind the wheel.

Eighty-eight per cent of Brits support the use of CCTV cameras to tackle street crime and 82 per cent approve of the tech for tracking stolen cars, a new survey shows.

But despite the fact transport monitoring tech, such as speed cameras and automatic number plate recognition, has become part of daily life, apparently not everyone approves of all its uses.

Just over half of those surveyed support the use of camera tech to catch car-tax evaders or to detect speeding offences.

On certain issues women favour CCTV more than men. For instance, 82 per cent of women say CCTV should be used to catch drunk drivers compared to 74 per cent of men.

There is now one CCTV camera to every 14 people in the UK, with people being caught on camera five times per day on average.

The survey, commissioned by cableco NTL:Telewest and carried out by YouGov, polled more than 2,000 individuals.

About the author :
Tim Ferguson

Talking CCTV shames litter louts

CCTV that tells litter louts to bin their rubbish has been pioneered by a council in the North of England, which is claiming "100 per cent success" for the project.

Seven CCTV cameras in Middlesbrough have been wired up with speakers in an effort to combat anti-social behaviour in trouble hotspots around the town centre.

The speakers, which have been in place since the end of July, allow CCTV operators to intervene when they spot a litter bug or a group of loitering youths behaving suspiciously, by voicing one of several standard phrases - or saying something a little more personal.

Middlesbrough Council's physical security manager, Jack Bonnar, explained that the speakers can warn people that there is a problem with something they are doing - and that "there's a camera there and we are watching".

The seven cameras - with another to be added soon - gained speakers as part of an upgrade to an existing help-point system. Bonnar explained: "Instead of going to the expense of a new audio system to go throughout the town, we upgraded the help-point system to the tune of something like £23,000. Now that means the help-point system can be installed in car parks in the middle of town, it can be used for CCTV, it can be used for a number of things."

Once the help-point upgrade was complete, the CCTV speakers were installed within two weeks, said Bonnar: "It literally was a case of putting the speakers to the cameras and running the fibre line back."

There is clearly an "embarrassment factor" for the offender.
And the council has been more than a little surprised at how the people of Middlesbrough have welcomed the advent of cameras that talk. Bonnar said: "The general public have not only accepted them they are participating themselves," explaining how when people hear the cameras speak they intervene to make litter bugs pick up their rubbish.

There is clearly an "embarrassment factor" for the offender, said Bonnar.

Stock phrases used by the CCTV operatives to chastise offenders include: 'warning your activities are being monitored by CCTV - disperse' and 'police are being called', said Bonnar.

He added: "But the rest of it is things like 'the lady in the white blouse you're being witnessed to drop litter - kindly pick it up and put it in the bin to your left or right' and then 'thank you!' - because we are polite."

The council was inspired to add audio to its CCTV to tackle littering in the town centre but the speakers have proved such a success that plans to extend their scope are afoot.

Bonnar explained: "On the bottom end of the scale we use it for littering offences, for which it's proven to be absolutely a 100 per cent success. The [town's] cleanliness has improved dramatically since the speakers have been installed.

"As we move up the scale a bit on public order offences - like drunkenness or fighting - we're proving the speakers are again coming into their own, and we're recording about 65 to 70 per cent success rate for those kind of offences."

Bonnar said: "We initially thought it would be the shock factor and possibly the embarrassment... and then it would get to a plateau or start to wane. We haven't found that yet."

The council is also looking into the possibility of using the talking CCTV as an aid to the emergency services - for example to clear an area quickly, or for directing the public when roads have been closed. It is also planning to double the number of sound-enabled cameras by the end of March next year, from eight to 16.

The first seven cameras were chosen because of their proximity to bars and night clubs, areas where litter or public order offences are committed. The next eight are going to be further afield he added.

A recent survey found that attitudes to CCTV in the UK are largely positive - with 88 per cent of Brits supporting the use of CCTV cameras to tackle street crime.

CCTV that can hear is already up and running in the Netherlands, where cameras have been equipped with microphones that listen out for aggressive tones suggesting a fight is about to break out.

About the author :
Natasha Lomas

Surveillance culture erodes personal privacy

The increasing amount of personal information held by various organisations is impacting the privacy of UK citizens, according to a report from the Royal Academy of Engineering.

This is due to rapidly increasing CCTV coverage and collection and retention of personal data, the report said.

The Dilemmas of Privacy and Surveillance report acknowledges the benefits of these technologies but also raises issues – such as privacy and misuse of data - that need to be considered.

The report says that due to the likelihood of databases and storage of camera footage being connected to the internet there is a risk of the information and CCTV footage falling into the wrong hands.

Leaks of sensitive personal information - such as the addresses of employees - is one of these concerns.

Regarding the security of information, Professor Nigel Gilbert, author of the report, said: "No technology is 100 per cent perfect."

The report recommends systems for storing and processing personal information should be designed to be as simple as possible, as over-complicated systems often lead to or conceal risks.

The Academy said systems should undergo threat analysis to identify potential issues and develop strategies for dealing with them.

It said the powers of the Information Commissioner should be extended and that significant penalties "including custodial sentences" should be imposed on those who misuse personal data.

About the author :
Tim Ferguson

Watchdog eyeing up CCTV

CCTV operators may soon be banned from recording people's voices if a new code of practice for the technology's use is approved.

The Information Commissioner's Office (ICO) has issued a new set of guidelines for the use of CCTV, now open for public consultation.

The updated guidelines suggest CCTV must not be used to record conversations between members of the public as it is "highly intrusive and unlikely to be justified".

The ICO also provides guidance on when it would be appropriate to retain and disclose CCTV images - to aid a police investigation, for example.

The code of practice is aimed at helping companies and organisations that regularly capture images of individuals on CCTV to comply with the Data Protection Act.

Jonathan Bamford, assistant commissioner at the ICO, said it is clear CCTV has public support, due to its crime prevention benefits, but it is vital the tech is used responsibly to keep the public on side.

The ICO is now asking for comments from those organisations and individuals potentially affected by the changes in the code, with the consultation period due to end in October.

About the author :
Tim Ferguson

Wi-fi CCTV in parking tickets drive

London's City of Westminster is to crack down on rogue drivers by using its wi-fi-based CCTV network.

Westminster City Council is busy installing networked security cameras that can recognise parking permits and the number plates of offending vehicles.

The system means parking tickets can be issued without a human witnessing the offence in person.

The parking crackdown is the most significant application to be deployed on the Westminster's wi-fi network, which it has built over the past year with BT. "Parking enforcement is the killer application that everyone is looking for," said Vic Baylis, director of services at Westminster City Council.

Baylis said the network could be used in two ways to tackle illegal parking.

The cameras can now recognise parking permits and their validity, the number plate of the offending vehicle and the parking restrictions on the road in question. They can also clock the time vehicles enter timed parking spaces. Images of every parking offence are collated and then viewed by a human operator for verification before parking tickets are despatched.

If a driver complains that their ticket is unjust, their letter is scanned and viewed next to the original CCTV image by the operator.

The council also employs six people who permanently monitor CCTV images. If an operator spots a parking offence, they are expected to make radio contact with the nearest enforcement officer, who will issue the ticket.

The council has so far deployed 25 wireless CCTV cameras, and it has plans to add 10 more each week, up to a total of about 250. Eventually, it intends to be able to view 80 percent of the area, excluding the royal parks. It says that target could be reached by mid-2008.

Baylis said the council's complete investment in the network should pay for itself in two to three years.

Other applications that the council is considering include giving staff mobile access to their data, enabling streetlamps so they can communicate when the bulb needs replacing, and connecting parking meters so staff are informed when they are full or out of order.


About the author :
Richard Thurston